Twilio: On Call Engineers are Investigating Auto Recharge Triggers Firing Incorrectly
Timeline of updates
- resolved
We have fully investigated the issue with auto recharge triggers firing incorrectly issue triggered by our automated alert, and it was determined that the issue is only affecting a very small subset of customer accounts. These customers are being notified directly, all other recharge triggers should be operating correctly at this time.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2022-12-06 22:45 UTC, resolved after 36 min, 1 update(s).
- Title
- On Call Engineers are Investigating Auto Recharge Triggers Firing Incorrectly
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/l2tt04lsny3p
Twilio profileRecent Twilio incidentsAll outages on December 6, 2022Twilio in December 2022MarkdownJSON