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Twilio: SMS Delivery Delays to Puerto Rico Telephone Company Inc. (PRTC) Network

MinorStatus: resolvedStarted Resolved (16 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    We are still experiencing SMS delivery delays when sending messages to one of our carriers in Puerto Rico. However, we have consolidated and corrected the impacted network details in to one incident. This communication has been resolved, but we'll continue to share updated and the most current information about this here: https://status.twilio.com/incidents/5dy3tjx4km66 (opens in new tab).

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-06-30 16:37 UTC, resolved after 16 h, 1 update(s).

Title
SMS Delivery Delays to Puerto Rico Telephone Company Inc. (PRTC) Network
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/f8fzz21hz375

Twilio profileRecent Twilio incidentsAll outages on June 30, 2022Twilio in June 2022MarkdownJSON