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Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico

MinorStatus: identifiededitedStarted Not resolved3 updatesstatus.twilio.com (opens in new tab)

Affected components: CARRIER NETWORK - SMS, Latin AmericaSMS, Latin America

Timeline of updates

  1. investigating

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Liberty network subscribers in Puerto Rico. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

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Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-05 22:51 UTC, not resolved, 3 update(s); edited after publishing.

Title
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/f2mwx4r30hnd

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