Twilio: Intermittently Flex Agents are Unable to Accept Inbound Voice Calls in Flex
Timeline of updates
- resolved
Flex agents are able to operate normally, and there are no indications of service disruption or degradation.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2026-02-12 12:42 UTC, resolved after 16 h, 1 update(s).
- Title
- Intermittently Flex Agents are Unable to Accept Inbound Voice Calls in Flex
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/d8zwxydd14lf
Twilio profileRecent Twilio incidentsAll outages on February 12, 2026Twilio in February 2026MarkdownJSON