Twilio: High Latency and 5xx errors When Using Verify Verification Attempts API and Verify Insights
Timeline of updates
- resolved
Twilio Verify was degraded for 35 minutes between 14:33 and 15:08 Pacific Time on 06/19/2025. During this period of time customers may have experienced high latency and 5xx errors when using Verify Verification Attempts API and Verify Insights. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2025-06-19 22:16 UTC, resolved after 44 min, 1 update(s).
- Title
- High Latency and 5xx errors When Using Verify Verification Attempts API and Verify Insights
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/cqq5h3jd630x
Twilio profileRecent Twilio incidentsAll outages on June 19, 2025Twilio in June 2025MarkdownJSON