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Twilio: Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers

MinorStatus: resolvededitedStarted Resolved (5.3 h)4 updatesstatus.twilio.com (opens in new tab)

Affected components: CARRIER NETWORK - Voice, Latin AmericaVoice, Latin America

Timeline of updates

  1. investigating

    Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Costa Rica Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating

    Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Costa Rica Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. monitoring

    We have observed a recovery in voice calls from network subscribers in Costa Rica to a subset of Twilio Costa Rica Landline Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. resolved

    The incident has been resolved and voice calls from network subscribers to Twilio Costa Rica Landline Numbers are operating normally.

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Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

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