rewindex

CompaniesTwilioIncidents

Twilio: SMS Delivery Failure to Verizon Network in the US for a Subset of Long Codes via 10DLC

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    SMS delivery failures to Verizon Network in the US for a subset of long-codes via 10DLC between around 13:00 PM PST on 05/11/2023 and about 11:30 PST on 05/12/2023. During this period of time, customers sending those messages received a negative DLR back corresponding to lack of permission to send on that route. The issue has now been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-05-12 19:13 UTC, resolved after 0 min, 1 update(s).

Title
SMS Delivery Failure to Verizon Network in the US for a Subset of Long Codes via 10DLC
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/8r9pmf34dgcx

Twilio profileRecent Twilio incidentsAll outages on May 12, 2023Twilio in May 2023MarkdownJSON