Twilio: Retroactive Incident: Mail Delivery Delay to a Small Subset of Users
Timeline of updates
- resolved
Twilio-Sengrid mail delivery was degraded for approximately 9 minutes between 9:18 AM and 9:27AM Pacific Time on 06/11/2026. During this period of time customers may have experienced delays affecting a subset of users. User experience was degraded with delayed mail delivery during this window, though the scope was limited to affected users rather than system-wide outage. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2026-06-11 17:04 UTC, resolved after 0 min, 1 update(s).
- Title
- Retroactive Incident: Mail Delivery Delay to a Small Subset of Users
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/8qysl6lfzp0b
Twilio profileRecent Twilio incidentsAll outages on June 11, 2026Twilio in June 2026MarkdownJSON