Twilio: Duplicate SMS Messages Sent To US/CA Numbers
Timeline of updates
- resolved
During a 3 hour window, from 2019-11-07 01:00 PST to 2019-11-07 04:00 PST, a small portion of SMS messages from Twilio Longcodes from February were re-sent to customers in US and Canada due to a Twilio carrier partner network issues. These re-sent messages will not show up in Twilio logs as they did not get reprocessed by Twilio.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2019-11-07 20:46 UTC, resolved after 0 min, 1 update(s).
- Title
- Duplicate SMS Messages Sent To US/CA Numbers
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/7yvsdk6x783m
Twilio profileRecent Twilio incidentsAll outages on November 7, 2019Twilio in November 2019MarkdownJSON