Twilio: SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua
Affected components: CARRIER NETWORK - SMS, Latin AmericaSMS, Latin America
Timeline of updates
- investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Changes Rewindex caught on this incident
- Incident updated: SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua
- Incident updated: SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua
- Incident updated: SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua
- Incident updated: SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
7afe959b83777ddf…Version 2 captured
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
7328b9a09c922eb2…Version 3 captured
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
3a69dc59bb6138da…Version 4 captured
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
c2d9141c35af6528…
Rewindex captured a newer version after the last checkpoint; the next run () commits it.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).