# Twilio: SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua

- Impact (vendor’s label): minor
- Status: monitoring · edited after publishing
- Started: 2026-10-23 16:19 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 7 · Affected components: CARRIER NETWORK - SMS, Latin America, SMS, Latin America
- [Vendor status page: https://status.twilio.com/incidents/7ccq0b0cwl3m](https://status.twilio.com/incidents/7ccq0b0cwl3m)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-10-23 16:19 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-23 16:53 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-23 17:54 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **identified** 2026-10-23 19:54 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- **identified** 2026-10-23 23:57 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- **monitoring** 2026-10-24 06:40 UTC: We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- **monitoring** 2026-10-24 08:40 UTC: We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

## Rewindex changes for this incident

- 2026-10-23 17:04 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua](https://rewindex.com/change/r20bb82e0b79f4a.md)
- 2026-10-23 18:04 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua](https://rewindex.com/change/r8cb3dc54cc1da6.md)
- 2026-10-23 20:03 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua](https://rewindex.com/change/r2c286a0a98b3a0.md)
- 2026-10-24 00:04 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua](https://rewindex.com/change/r1046b7e5d4019e.md)
- 2026-10-24 06:43 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua](https://rewindex.com/change/r9c03678182a389.md)
- 2026-10-24 08:43 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua](https://rewindex.com/change/r24eccc15bfde03.md)


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Canonical: https://rewindex.com/company/twilio/incidents/7ccq0b0cwl3m · Markdown: https://rewindex.com/company/twilio/incidents/7ccq0b0cwl3m.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/7ccq0b0cwl3m · Generated 2026-10-24T10:19:17.102Z