Twilio: Gateway API (Lookup API) Failure Increase on Verizon in United States
Affected components: CARRIER NETWORK - Legacy Identity MatchAndAttributesCARRIER NETWORK - Lookup SIM SwapLegacy Identity MatchAndAttributesLookup SIM Swap
Timeline of updates
- investigating
Twilio customers may be experiencing failure responses for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating
Twilio customers may be experiencing failure responses for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified
Twilio customers may be experiencing failure responses for Lookup API transactions on Verizon in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Changes Rewindex caught on this incident
- Incident updated: Gateway API (Lookup API) Failure Increase on Verizon in United States
- Incident updated: Gateway API (Lookup API) Failure Increase on Verizon in United States
Archive proof
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Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).