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Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States

MinorStatus: resolvededitedStarted Resolved (22 h)8 updatesstatus.twilio.com (opens in new tab)

Affected components: CARRIER NETWORK - MMS Long Code, North AmericaMMS Long Code, North America

Timeline of updates

  1. investigating

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Viaero network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. identified

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  5. monitoring

    We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Viaero network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  6. monitoring

    We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Viaero network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  7. monitoring

    We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Viaero network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

  8. resolved

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Viaero network subscribers in the United States is operating normally.

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Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

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