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Twilio: Twilio Flex Webchat Client Receiving Access Denied When Initiating a Webchat

MinorStatus: resolvedStarted Resolved (58 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Twilio Flex Webchat client receiving access denied when initiating a webchat has been resolved where the issue happened. The Twilio Flex Webchat client is operating normally at this time.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-02-28 22:53 UTC, resolved after 58 min, 1 update(s).

Title
Twilio Flex Webchat Client Receiving Access Denied When Initiating a Webchat
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/4v58v95zmxkc

Twilio profileRecent Twilio incidentsAll outages on February 28, 2025Twilio in February 2025MarkdownJSON