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Twilio: SMS Delivery Delays from Twilio to Altice United States

MinorStatus: identifiededitedStarted Not resolved4 updatesstatus.twilio.com (opens in new tab)

Affected components: CARRIER NETWORK - SMS Long Code, North AmericaCARRIER NETWORK - SMS Short Code, North AmericaCARRIER NETWORK - SMS Toll-Free, North AmericaSMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North America

Timeline of updates

  1. investigating

    Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified

    Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified

    Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. identified

    Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

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