# Twilio: SMS Delivery Delays from Twilio to Altice United States

> Twilio status incident “SMS Delivery Delays from Twilio to Altice United States” on 2026-10-30: impact minor (vendor’s label), 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/4qkgscmjs8ss
Last updated: 2026-10-31T11:29:46Z

- Impact (vendor’s label): minor
- Status: identified · edited after publishing
- Started: 2026-10-30 00:11 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 4 · Affected components: CARRIER NETWORK - SMS Long Code, North America, CARRIER NETWORK - SMS Short Code, North America, CARRIER NETWORK - SMS Toll-Free, North America, SMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America
- [Vendor status page: https://status.twilio.com/incidents/4qkgscmjs8ss](https://status.twilio.com/incidents/4qkgscmjs8ss)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-10-30 00:10 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-30 00:11 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-30 01:12 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **identified** 2026-10-30 03:12 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

## Rewindex changes for this incident

- 2026-10-30 01:13 UTC: [Incident updated: SMS Delivery Delays from Twilio to Altice United States](https://rewindex.com/change/rb6271f3d37d7a9.md)
- 2026-10-30 03:13 UTC: [Incident updated: SMS Delivery Delays from Twilio to Altice United States](https://rewindex.com/change/rfa646bb6e1c15c.md)


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Canonical: https://rewindex.com/company/twilio/incidents/4qkgscmjs8ss · Markdown: https://rewindex.com/company/twilio/incidents/4qkgscmjs8ss.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/4qkgscmjs8ss · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-31T11:29:46.126Z