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Twilio: Sendgrid Maintenance Impacting Delivery and Account Configuration

MaintenancemaintenanceStatus: completededitedStarted Resolved (10 h)4 updatesstatus.twilio.com (opens in new tab)

Affected components: API v2API v3SendGrid Email ActivitySendGrid Mail Sending - API v2SendGrid Mail Sending - API v3SendGrid Mail Sending - SMTPSendGrid Marketing CampaignsSMTP

Timeline of updates

  1. scheduled

    We are upgrading our infrastructure on October 28 2026, from 12:30 to 14:00 PDT to enhance system stability and scalability.
    During this window customers may experience delays impacting the following functionalities:
    - Email delivery for new sign-ups and upgraded accounts
    - Account configuration and settings updates
    - Processing of group unsubscribes
    - Dedicated IP and IP pool changes
    System functionality will resume normally once maintenance concludes. Thank you for your patience.

  2. scheduled

    This maintenance has been rescheduled. We are upgrading our infrastructure on October 28 2026, from 21:00 to 22:30 PDT to enhance system stability and scalability.
    During this window customers may experience delays impacting the following functionalities:
    - Email delivery for new sign-ups and upgraded accounts
    - Account configuration and settings updates
    - Processing of group unsubscribes
    - Dedicated IP and IP pool changes
    System functionality will resume normally once maintenance concludes. Thank you for your patience.

  3. in progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. completed

    The scheduled maintenance has been completed.

Changes Rewindex caught on this incident

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Maintenance posted by Twilio, started 2026-10-28 19:30 UTC, resolved after 10 h, 4 update(s); edited after publishing.

Title
Sendgrid Maintenance Impacting Delivery and Account Configuration
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/07cqhfzwzcdk

Twilio profileRecent Twilio incidentsAll outages on October 28, 2026Twilio in October 2026MarkdownJSON