Trello: Investigating new product purchasing
Timeline of updates
- investigating
We are investigating an issue with new product purchasing that is impacting for all products. Customers adding new cloud products may have experienced a long waiting page or an error page after attempting to add a product. We have mitigated the root cause and are working to resolve impact for customers who attempted to add a product during the impact period. We will provide more details within the next hour.
- resolved
Between 28th Feb 2024 23:15 UTC to 29th Feb 2024 00:05 UTC, we experienced issue with new product purchasing for all products. All new sign up products have been successfully provision and confirmed issue has been resolved and the service is operating normally.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
28eb563df8914a8a…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Trello, started 2024-02-29 01:27 UTC, resolved after 1.4 h, 2 update(s).
- Title
- Investigating new product purchasing
- Vendor
- Trello
- Date
- URL
- https://rewindex.com/company/trello/incidents/zf2v2vn3tq5s
Trello profileRecent Trello incidentsAll outages on February 29, 2024Trello in February 2024MarkdownJSON