Trello: Customers may experience delays receiving emails
Affected components: Atlassian Support TicketingTrello.comAtlassian Support - Support PortalAtlassian Support Knowledge BaseAPI
Timeline of updates
- investigating
We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas and Compass Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.
- resolved
Between 2025-06-04 14:11 UTC to 20:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass. The issue has been resolved and the service is operating normally.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
efdeacfb216aac4b…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Trello, started 2025-06-04 17:17 UTC, resolved after 7.7 h, 2 update(s).
- Title
- Customers may experience delays receiving emails
- Vendor
- Trello
- Date
- URL
- https://rewindex.com/company/trello/incidents/n6q8yvx9z74k
Trello profileRecent Trello incidentsAll outages on June 4, 2025Trello in June 2025MarkdownJSON