# Trello: Customers may experience delays receiving emails

> Trello status incident “Customers may experience delays receiving emails” on 2025-06-04: impact none (vendor’s label), 7.7 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/trello/incidents/n6q8yvx9z74k
Last updated: 2025-06-05T00:59:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-06-04 17:17 UTC · Resolved: 2025-06-05 00:59 UTC · Duration: 7.7 h
- Updates: 2 · Affected components: Atlassian Support Ticketing, Trello.com, Atlassian Support - Support Portal, Atlassian Support Knowledge Base, API
- [Vendor status page: https://stspg.io/twxxyq6t9l7j](https://stspg.io/twxxyq6t9l7j)
- [Company: Trello](https://rewindex.com/company/trello.md)

## Timeline of updates

- **investigating** 2025-06-04 17:17 UTC: We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas and Compass Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.
- **resolved** 2025-06-05 00:59 UTC: Between 2025-06-04 14:11 UTC to 20:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass. The issue has been resolved and the service is operating normally.

## Cite this

Status incident (vendor impact label: none) posted by Trello, started 2025-06-04 17:17 UTC, resolved after 7.7 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/trello/incidents/n6q8yvx9z74k
- Citation: Trello, “Customers may experience delays receiving emails” (2025-06-04 17:17 UTC). Archived by Rewindex: https://rewindex.com/company/trello/incidents/n6q8yvx9z74k (CC BY 4.0).
- Markdown link: `[Trello: Customers may experience delays receiving emails (2025-06-04)](https://rewindex.com/company/trello/incidents/n6q8yvx9z74k)`


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Canonical: https://rewindex.com/company/trello/incidents/n6q8yvx9z74k · Markdown: https://rewindex.com/company/trello/incidents/n6q8yvx9z74k.md · JSON: https://rewindex.com/api/v1/companies/trello/incidents/n6q8yvx9z74k · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:18:45.427Z