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CompaniesThoughtSpotIncidents

ThoughtSpot: Emails (LB schedules, KPI alerts, activation emails, etc) is facing issues for COMS enabled clusters.

MinorStatus: resolvedStarted Resolved (0 min)5 updatestrust.thoughtspot.cloud (opens in new tab)

Affected components: AmericasAsia PacificAustralia and New ZealandEurope and Middle East AsiaOther Services - AmericasOther Services - Asia PacificOther Services - Australia and New ZealandOther Services - Europe and Middle East Asia

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring for now.
    Note: Emails are being processed now, the long pending emails may be delivered without attachments (if any), but the latest one will be delivered as it is.

  4. monitoring

    We are continuing to monitor for any further issues.

  5. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on trust.thoughtspot.cloud (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by ThoughtSpot, started 2026-09-24 23:22 UTC, resolved after 0 min, 5 update(s).

Title
Emails (LB schedules, KPI alerts, activation emails, etc) is facing issues for COMS enabled clusters.
Vendor
ThoughtSpot
Date
URL
https://rewindex.com/company/thoughtspot/incidents/lr8jjtt2v83z

ThoughtSpot profileRecent ThoughtSpot incidentsAll outages on September 24, 2026ThoughtSpot in September 2026MarkdownJSON