Companies / Temporal Cloud / incidents

Temporal Cloud: Some customers may experience a loss in metrics (v0 and v1) starting 19:00 UTC

Affected components: Google Cloud Provider (GCP) - us-east4

Timeline of updates

1. investigating2026-07-16 22:26 UTC

   We are currently investigating, additional details to come shortly. Impact is limited to metrics only.

2. investigating2026-07-16 22:42 UTC

   Global metrics service has been impacted by this incident. We're working on mitigation.

3. identified2026-07-16 23:21 UTC

   We're in the process of mitigating impact and metrics are slowly being restored across some namespaces.

4. identified2026-07-17 00:00 UTC

   Mitigation is still in progress and metrics are slowly being restored across namespaces.

5. monitoring2026-07-17 00:24 UTC

   Mitigation is complete and global metrics are restored. We are currently monitoring.

6. resolved2026-07-17 02:14 UTC

   A configuration error caused a partial loss of metrics (v0 and v1) for some customers between 2026-07-16 19:00 UTC and 2026-07-17 02:12 UTC. We have updated the config and mitigated impact across impacted regions. All global metrics are now restored and the incident is resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Temporal Cloud profile · Recent Temporal Cloud incidents · Markdown · JSON