Tabnine: No code completions

Impact: majorStatus: resolvedStarted 2023-01-31 17:45 UTCResolved 2023-01-31 18:57 UTC (1.2 h)5 updatesSource: stspg.io

Summary

Tabnine reported a major outage affecting Cloud Advanced Completions: users could not get code completions. It started at 2023-01-31 17:45 UTC and was resolved at 2023-01-31 18:57 UTC, lasting 1 h 11 min. Tabnine identified corrupted configuration on its inference-engine gateway and restored service after deploying a configuration change to all servers.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Cloud Advanced CompletionsCode Completion Engines - Cloud Advanced Completions

Timeline of updates

investigating2023-01-31 17:45 UTC
We're getting reports of users not able to get code completions
investigating2023-01-31 18:01 UTC
We found an issue with the gateway of Tabnine inference engine. We will keep update once we have new findings.
investigating2023-01-31 18:38 UTC
Our engineers found corrupted configuration on the gateway and working to fix it. Users should already start getting completions.
investigating2023-01-31 18:55 UTC
The configuration change was populated to all servers. Service is back to normal.
resolved2023-01-31 18:57 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: No code completions 2023-01-31 17:45 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Tabnine profile · Recent Tabnine incidents · Markdown · JSON