# Tabnine: No code completions

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-01-31 17:45 UTC · Resolved: 2023-01-31 18:57 UTC · Duration: 1.2 h
- Updates: 5 · Affected components: Cloud Advanced Completions, Code Completion Engines - Cloud Advanced Completions
- [Vendor status page: https://stspg.io/swn8g4265thf](https://stspg.io/swn8g4265thf)
- [Company: Tabnine](https://rewindex.com/company/tabnine.md)

## Summary

Tabnine reported a major outage affecting Cloud Advanced Completions: users could not get code completions. It started at 2023-01-31 17:45 UTC and was resolved at 2023-01-31 18:57 UTC, lasting 1 h 11 min. Tabnine identified corrupted configuration on its inference-engine gateway and restored service after deploying a configuration change to all servers. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2023-01-31 17:45 UTC: We're getting reports of users not able to get code completions
- **investigating** 2023-01-31 18:01 UTC: We found an issue with the gateway of Tabnine inference engine. We will keep update once we have new findings.
- **investigating** 2023-01-31 18:38 UTC: Our engineers found corrupted configuration on the gateway and working to fix it. Users should already start getting completions.
- **investigating** 2023-01-31 18:55 UTC: The configuration change was populated to all servers. Service is back to normal.
- **resolved** 2023-01-31 18:57 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2023-01-31 17:45 UTC: [Major incident: No code completions](https://rewindex.com/change/id07149c633491b.md)


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Canonical: https://rewindex.com/company/tabnine/incidents/6fmfds5xldyh · Markdown: https://rewindex.com/company/tabnine/incidents/6fmfds5xldyh.md · JSON: https://rewindex.com/api/v1/companies/tabnine/incidents/6fmfds5xldyh · Generated 2026-10-18T11:38:59.604Z