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Synthesia: Video Generation Delays

MinorStatus: resolvedStarted Resolved (20 h)6 updatesstspg.io (opens in new tab)

Affected components: Video generation

Timeline of updates

  1. investigating

    We're currently experiencing delays with video generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have more information.

  2. identified

    Our Engineering Teams have identified the issue, and are working to restore generation times to normal. We'll continue to provide further updates as soon as we have more information.

  3. monitoring

    A fix has been implemented, and we are monitoring the results.

  4. identified

    We're experiencing further delays with video generation. Our Engineering teams have identified the issue, and we're working to restore generation times to normal. We'll provide additional updates as information becomes available.

  5. monitoring

    A fix has been implemented. Video generation has been restored to normal, and we're monitoring the results.

  6. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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