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Synthesia: Delayed Generation Delays

No impact listedStatus: resolvedStarted Resolved (3.7 h)5 updatesstspg.io (opens in new tab)

Affected components: Video generation

Timeline of updates

  1. investigating

    Currently investigating delays on video generations.

  2. investigating

    We are actively investigating this issue. Additionally, we are experiencing delays with uploads, such as dubbing and PPTX file uploads.

  3. monitoring

    A fix has been implemented, and we are currently monitoring the results.

  4. monitoring

    A fix has been implemented, and we are currently monitoring the results.

  5. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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