Companies/Svix/Incidents

Svix: Increased latency and failures for non-create-message endpoints (create message not affected)

Affected components: API

Timeline of updates

1. investigating2024-09-30 19:28 UTC

   We are currently investigating this issue.

2. investigating2024-09-30 19:34 UTC

   Message delivery is not affected, but other API calls are seeing increased latency.

3. monitoring2024-09-30 19:38 UTC

   A fix has been deployed, we are monitoring to make sure everything is working as expected.

4. resolved2024-09-30 19:49 UTC

   The issue is confirmed to be fixed.

Changes Rewindex caught on this incident

• Sep 30, 2024Major incident: Increased latency and failures for non-create-message endpoints (create message not affected)

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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