# Svix: Increased latency and failures for non-create-message endpoints (create message not affected)

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-09-30 19:28 UTC · Resolved: 2024-09-30 19:49 UTC · Duration: 20 min
- Updates: 4 · Affected components: API
- [Vendor status page: https://stspg.io/7jd0ytqf8448](https://stspg.io/7jd0ytqf8448)
- [Company: Svix](https://rewindex.com/company/svix.md)

## Timeline of updates

- **investigating** 2024-09-30 19:28 UTC: We are currently investigating this issue.
- **investigating** 2024-09-30 19:34 UTC: Message delivery is not affected, but other API calls are seeing increased latency.
- **monitoring** 2024-09-30 19:38 UTC: A fix has been deployed, we are monitoring to make sure everything is working as expected.
- **resolved** 2024-09-30 19:49 UTC: The issue is confirmed to be fixed.

## Rewindex changes for this incident

- 2024-09-30 19:28 UTC: [Major incident: Increased latency and failures for non-create-message endpoints (create message not affected)](https://rewindex.com/change/i74b473ae896d12.md)


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Canonical: https://rewindex.com/company/svix/incidents/rzv47z0k84rl · Markdown: https://rewindex.com/company/svix/incidents/rzv47z0k84rl.md · JSON: https://rewindex.com/api/v1/companies/svix/incidents/rzv47z0k84rl · Generated 2026-10-19T21:10:45.235Z