Companies / SurveyMonkey / incidents

SurveyMonkey: Analyze page not loading correctly on Windows 10 computers

Impact: majorStatus: resolvedStarted Resolved (29 min)3 updatesSource: stspg.io (opens in new tab)
Summary

SurveyMonkey’s Analyze page was not loading correctly on Windows 10 computers, affecting users in certain regions, like Australia. The vendor rated the impact major; the incident started at 2025-11-07 02:33 UTC and was resolved at 2025-11-07 03:02 UTC, lasting 29 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: SurveyMonkey

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. identified

    This issue was specific to users in certain regions, like Australia.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). SurveyMonkey profile · Recent SurveyMonkey incidents · Markdown · JSON