# SurveyMonkey: Analyze page not loading correctly on Windows 10 computers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-11-07 02:33 UTC · Resolved: 2025-11-07 03:02 UTC · Duration: 29 min
- Updates: 3 · Affected components: SurveyMonkey
- [Vendor status page: https://stspg.io/6spt1w68h046](https://stspg.io/6spt1w68h046)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Summary

SurveyMonkey’s Analyze page was not loading correctly on Windows 10 computers, affecting users in certain regions, like Australia. The vendor rated the impact major; the incident started at 2025-11-07 02:33 UTC and was resolved at 2025-11-07 03:02 UTC, lasting 29 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-11-07 02:33 UTC: We are currently investigating this issue.
- **identified** 2025-11-07 03:02 UTC: This issue was specific to users in certain regions, like Australia.
- **resolved** 2025-11-07 03:02 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-11-07 02:33 UTC: [Major incident: Analyze page not loading correctly on Windows 10 computers](https://rewindex.com/change/i2d82e79db3c3dc.md)


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Canonical: https://rewindex.com/company/surveymonkey/incidents/y6msytzfs6wz · Markdown: https://rewindex.com/company/surveymonkey/incidents/y6msytzfs6wz.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/y6msytzfs6wz · Generated 2026-10-18T09:43:27.867Z