Sumo Logic: Problem with Cloud SIEM Processing in North America 2 (US2)
Affected components: - Cloud SIEM ProcessingNorth America 2 - US2
Timeline of updates
- investigating
We are currently investigating reports of problems with Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We will provide more information soon.
- monitoring
We have implemented a fix for the issue affecting Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We are currently monitoring the results.
- resolved
We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.
Changes Rewindex caught on this incident
- Incident updated: Problem with Cloud SIEM Processing in North America 2 (US2)
- Incident updated: Problem with Cloud SIEM Processing in North America 2 (US2)
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Impact, status and times are the vendor’s own, as last archived. View on status.sumologic.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Sumo Logic, started 2026-11-10 13:30 UTC, resolved after 22 min, 3 update(s); edited after publishing.
- Title
- Problem with Cloud SIEM Processing in North America 2 (US2)
- Vendor
- Sumo Logic
- Date
- URL
- https://rewindex.com/company/sumo-logic/incidents/nx1nmcgfnc3y
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