Sumo Logic: Problem with Logs Collection in Europe 1 (EU)
Affected components: Europe 1 (EU) - Logs CollectionLogs Collection
Timeline of updates
- monitoring
We have implemented a fix for the issue affecting Logs Collection. The symptoms are: latency in processing and displaying log data. We are currently monitoring the results.
- resolved
We are no longer seeing issues with Logs Collection and normal operation has been restored at this time.
[Update]
Following further investigation, we determined that the previously communicated resolution time was incorrect. The correct resolution time has been updated to 8:20 AM UTC.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
3b27ca291519055c…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Sumo Logic, started 2026-04-02 08:10 UTC, resolved after 10 min, 2 update(s).
- Title
- Problem with Logs Collection in Europe 1 (EU)
- Vendor
- Sumo Logic
- Date
- URL
- https://rewindex.com/company/sumo-logic/incidents/fs0zcbfzl1dq
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