Sumo Logic: Problem with Logs Searches in Canada (CA)
Affected components: Canada (CA) - Logs SearchesLogs Searches
Timeline of updates
- investigating
We are currently investigating reports of problems with Log Searches. The symptoms are: error messages in log queries, specifically using the geoip operator.
- identified
We have identified the source of the issue affecting Logs Searches. The symptoms are: error messages in log queries with the geoip operator. We are working on a fix for the problem.
- resolved
We are no longer seeing issues with Logs Searches and normal operation has been restored at this time.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
c2b4bc009cfb9ff6…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Sumo Logic, started 2026-06-17 12:08 UTC, resolved after 26 min, 3 update(s).
- Title
- Problem with Logs Searches in Canada (CA)
- Vendor
- Sumo Logic
- Date
- URL
- https://rewindex.com/company/sumo-logic/incidents/fq82jm62lcqp
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