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Sumo Logic: Problem with Cloud SIEM Processing in North America 2 (US2)

MinorStatus: resolvededitedStarted Resolved (2.7 h)3 updatesstatus.sumologic.com (opens in new tab)

Affected components: - Cloud SIEM ProcessingNorth America 2 - US2

Timeline of updates

  1. investigating

    We are currently investigating reports of problems with Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We will provide more information soon.

  2. monitoring

    We have implemented a fix for the issue affecting Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We are currently monitoring the results.

  3. resolved

    We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.sumologic.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Sumo Logic, started 2026-11-09 19:22 UTC, resolved after 2.7 h, 3 update(s); edited after publishing.

Title
Problem with Cloud SIEM Processing in North America 2 (US2)
Vendor
Sumo Logic
Date
URL
https://rewindex.com/company/sumo-logic/incidents/bh1bnv3htgx7

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