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Sumo Logic: Problem with Data Indexing in North America 2 (US2) and North America 1 (US1)

MinorStatus: resolvedStarted Resolved (24 min)3 updatesstspg.io (opens in new tab)

Affected components: Data IndexingNorth America 2 (US2) - Data IndexingData IndexingNorth America 1 (US1) - Data Indexing

Timeline of updates

  1. investigating

    We are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying log data. We will provide more information soon.

  2. identified

    We have identified the source of the issue affecting Data Indexing. The symptoms are: latency in processing and displaying log data. We are working on a fix for the problem.

  3. resolved

    We are no longer seeing issues with Data Indexing and normal operation has been restored at this time.
    [Update] We have updated this incident to include North America 2 (US2) as an impacted deployment.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Sumo Logic, started 2026-01-23 10:18 UTC, resolved after 24 min, 3 update(s).

Title
Problem with Data Indexing in North America 2 (US2) and North America 1 (US1)
Vendor
Sumo Logic
Date
URL
https://rewindex.com/company/sumo-logic/incidents/10y0t1w50rjs

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