Sumo Logic: Problem with Metrics Collection in North America 1 (US1)
Affected components: Metrics CollectionNorth America 1 (US1) - Metrics Collection
Timeline of updates
- investigating
We are currently investigating reports of problems with Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.
- monitoring
We have implemented a fix for the issue affecting Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.
- resolved
We are no longer seeing issues with Metrics Collection and normal operation has been restored at this time.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
c8df456effd57d77…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Sumo Logic, started 2026-04-22 14:32 UTC, resolved after 38 min, 3 update(s).
- Title
- Problem with Metrics Collection in North America 1 (US1)
- Vendor
- Sumo Logic
- Date
- URL
- https://rewindex.com/company/sumo-logic/incidents/105djm9y0wrr
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