Sumo Logic: Problem with Billing and Account Management in Canada (CA)
Affected components: Billing and Account ManagementCanada (CA) - Billing and Account Management
Timeline of updates
- investigating
We are currently investigating reports of problems with Billing and Account Management, which are resulting in latency, slowness, or delay in displaying data. We will provide more information soon.
- monitoring
We have implemented a fix for the issue affecting Billing and Account Management, which are resulting in latency, slowness, or delay in displaying data. We are currently monitoring the results.
- resolved
We are no longer seeing issues with Billing and Account Management and normal operation has been restored at this time.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
48c131ae8d8d1725…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Sumo Logic, started 2026-06-08 06:07 UTC, resolved after 20 min, 3 update(s).
- Title
- Problem with Billing and Account Management in Canada (CA)
- Vendor
- Sumo Logic
- Date
- URL
- https://rewindex.com/company/sumo-logic/incidents/0n1fv8dhnf2j
Sumo Logic profileRecent Sumo Logic incidentsAll outages on June 8, 2026Sumo Logic in June 2026MarkdownJSON