Stripe: Some terminal devices appearing offline when they are actually online
Timeline of updates
- resolved
From 21:29 UTC on April 3 through 16:15 UTC on April 4, we saw elevated rates of terminal devices showing as offline through the Stripe API and Dashboard, despite devices remaining online. This issue has been resolved.
From Stripe’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on www.stripestatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: major) posted by Stripe, started 2024-04-04 16:11 UTC, resolved after 19 min, 1 update(s).
- Title
- Some terminal devices appearing offline when they are actually online
- Vendor
- Stripe
- Date
- URL
- https://rewindex.com/company/stripe/incidents/bvknnd2m6f37
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