Companies / Stitch / incidents

Stitch: Facebook Ads Authentication Issue

Affected components: api.stitchdata.comapp.stitchdata.com

Timeline of updates

1. investigating2020-02-06 12:54 UTC

   Users are reporting an error from Facebook Ads during authentication processes that indicate the source ad account cannot be located, which is preventing extraction from occurring. Our engineering team is investigating this behavior.

2. monitoring2020-02-06 15:15 UTC

   Facebook's team is reporting a partial outage that results in the behavior exhibited by our integrations that can be viewed here: https://developers.facebook.com/status/issues/470651240279373/ They've deployed a fix and our team is continuing to monitor the situation as extractions resume normal functionality.

3. resolved2020-02-06 16:12 UTC

   Facebook Ads integrations have returned to normal functionality.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Stitch profile · Recent Stitch incidents · Markdown · JSON