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Starburst: API logins with client credentials are intermittently failing with a 403 access-denied error

No impact listedStatus: resolvedStarted Resolved (0 min)4 updatesstatus.galaxy.starburst.io (opens in new tab)

Timeline of updates

  1. investigating

    Since 04:04 UTC, some API logins to Starburst Galaxy that use client credentials (API clients and service accounts with a client ID and secret) are intermittently failing with a 403 access-denied error. Browser and username/password logins, including JDBC and CLI, are not affected. Retrying the request usually succeeds. We have identified the cause and are working on a fix. Next update in 30 minutes.

  2. investigating

    We are continuing to investigate this issue.

  3. monitoring

    Fix has been applied, we are monitoring

  4. resolved

    This incident has been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on status.galaxy.starburst.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Starburst, started 2026-10-28 07:01 UTC, resolved after 0 min, 4 update(s).

Title
API logins with client credentials are intermittently failing with a 403 access-denied error
Vendor
Starburst
Date
URL
https://rewindex.com/company/starburst/incidents/j6pw9zyjnp3s

Starburst profileRecent Starburst incidentsAll outages on October 28, 2026Starburst in October 2026MarkdownJSON