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Squarespace: Acuity Scheduling / Client Scheduling Page showing "SORRY" error

Impact: majorStatus: resolvedStarted Resolved (-1439 min)1 updateSource: stspg.io (opens in new tab)
Summary

Some Acuity Scheduling customers saw a "SORRY" error when accessing their Client Scheduling Page; Squarespace rated the incident major. It was marked resolved, with a recorded start of 2026-09-09 15:26 UTC and resolution of 2026-09-08 15:28 UTC; the timestamps conflict, and duration is unknown.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Timeline of updates

  1. resolved

    Some customers are seeing a "SORRY" page when accessing their Client Scheduling Page.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Squarespace profile · Recent Squarespace incidents · Markdown · JSON