Companies / Squarespace / incidents
Squarespace: Acuity Scheduling / Webhook delivery delay
Squarespace reported a major Acuity Scheduling webhook delivery delay from 2026-02-11 14:08 UTC to 2026-02-11 15:57 UTC, lasting 1 h 49 min. Customers relying on webhooks faced delayed delivery; Squarespace said it identified the cause and resolved the issue but did not disclose the cause or fix.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Timeline of updates
- investigating
We are currently investigating a delay in webhook delivery.
- identified
We have identified the cause of the webhook delivery delay, and are working toward a solution.
- resolved
The issue with delayed webhook delivery has been resolved.
Rewindex changes for this incident
- Major incident: Acuity Scheduling / Webhook delivery delay 2026-02-11 14:08 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Squarespace profile · Recent Squarespace incidents · Markdown · JSON