Squarespace: Site Loading and Editing issues - due to 503 errors

Impact: criticalStatus: resolvedStarted 2025-11-03 17:22 UTCResolved 2025-11-03 18:55 UTC (1.6 h)4 updatesSource: stspg.io

Summary

Squarespace reported a critical outage affecting Site Loading and Site Editing due to 503 errors, starting at 2025-11-03 17:22 UTC. A fix was implemented at 17:42 UTC, and the incident was resolved at 2025-11-03 18:55 UTC after 1 h 33 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Site LoadingSite Editing

Timeline of updates

investigating2025-11-03 17:22 UTC
We are currently investigating this issue.
investigating2025-11-03 17:40 UTC
We are continuing to investigate this issue.
monitoring2025-11-03 17:42 UTC
A fix has been implemented and we are monitoring the results.
resolved2025-11-03 18:55 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: Site Loading and Editing issues - due to 503 errors 2025-11-03 17:22 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Squarespace profile · Recent Squarespace incidents · Markdown · JSON