# Squarespace: Site Loading and Editing issues - due to 503 errors

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-11-03 17:22 UTC · Resolved: 2025-11-03 18:55 UTC · Duration: 1.6 h
- Updates: 4 · Affected components: Site Loading, Site Editing
- [Vendor status page: https://stspg.io/m4j50gfftrtd](https://stspg.io/m4j50gfftrtd)
- [Company: Squarespace](https://rewindex.com/company/squarespace.md)

## Summary

Squarespace reported a critical outage affecting Site Loading and Site Editing due to 503 errors, starting at 2025-11-03 17:22 UTC. A fix was implemented at 17:42 UTC, and the incident was resolved at 2025-11-03 18:55 UTC after 1 h 33 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-11-03 17:22 UTC: We are currently investigating this issue.
- **investigating** 2025-11-03 17:40 UTC: We are continuing to investigate this issue.
- **monitoring** 2025-11-03 17:42 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-11-03 18:55 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-11-03 17:22 UTC: [Critical incident: Site Loading and Editing issues - due to 503 errors](https://rewindex.com/change/i7ce657491e83b1.md)


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Canonical: https://rewindex.com/company/squarespace/incidents/gdtcwksfpp4w · Markdown: https://rewindex.com/company/squarespace/incidents/gdtcwksfpp4w.md · JSON: https://rewindex.com/api/v1/companies/squarespace/incidents/gdtcwksfpp4w · Generated 2026-10-18T11:29:02.438Z