Squarespace: Acuity loading

Impact: majorStatus: resolvedStarted 2025-10-01 03:02 UTCResolved 2025-10-01 04:14 UTC (1.2 h)5 updatesSource: stspg.io

Summary

Acuity Scheduling experienced loading issues rated major by Squarespace, starting at 2025-10-01 03:02 UTC and resolving at 2025-10-01 04:14 UTC after 1 h 12 min. A fix was implemented at 03:35 UTC, followed by monitoring.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Acuity Scheduling

Timeline of updates

investigating2025-10-01 03:02 UTC
We're investigating issues with Acuity Scheduling loading.
investigating2025-10-01 03:23 UTC
We’re continuing to investigate this issue
monitoring2025-10-01 03:35 UTC
A fix has been implemented and we are monitoring the results.
monitoring2025-10-01 04:14 UTC
This issue has been resolved.
resolved2025-10-01 04:14 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Acuity loading 2025-10-01 03:02 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Squarespace profile · Recent Squarespace incidents · Markdown · JSON