Squarespace: Acuity Scheduling Service Disruption

Impact: criticalStatus: resolvedStarted 2026-08-12 22:55 UTCResolved 2026-08-12 23:12 UTC (17 min)2 updatesSource: stspg.io

Summary

Acuity Scheduling had a critical service disruption starting 2026-08-12 22:55 UTC; Squarespace said all users and services may be affected. Engineering identified the issue, and the incident was resolved at 2026-08-12 23:12 UTC after 16 min; no specific cause or fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Acuity Scheduling

Timeline of updates

identified2026-08-12 22:55 UTC
We are currently experiencing a service disruption. Our Engineering team has identified the issue and is working to implement a solution. All users and services may be affected. We will provide an update as soon as possible.
resolved2026-08-12 23:12 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: Acuity Scheduling Service Disruption 2026-08-12 22:55 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Squarespace profile · Recent Squarespace incidents · Markdown · JSON