# Squarespace: Acuity Scheduling Service Disruption

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-08-12 22:55 UTC · Resolved: 2026-08-12 23:12 UTC · Duration: 17 min
- Updates: 2 · Affected components: Acuity Scheduling
- [Vendor status page: https://stspg.io/nxhztwgsdsnp](https://stspg.io/nxhztwgsdsnp)
- [Company: Squarespace](https://rewindex.com/company/squarespace.md)

## Summary

Acuity Scheduling had a critical service disruption starting 2026-08-12 22:55 UTC; Squarespace said all users and services may be affected. Engineering identified the issue, and the incident was resolved at 2026-08-12 23:12 UTC after 16 min; no specific cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-08-12 22:55 UTC: We are currently experiencing a service disruption. Our Engineering team has identified the issue and is working to implement a solution. All users and services may be affected. We will provide an update as soon as possible.
- **resolved** 2026-08-12 23:12 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-08-12 22:55 UTC: [Critical incident: Acuity Scheduling Service Disruption](https://rewindex.com/change/iae9c63c69a3d79.md)


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Canonical: https://rewindex.com/company/squarespace/incidents/3jkt3qpcd5n8 · Markdown: https://rewindex.com/company/squarespace/incidents/3jkt3qpcd5n8.md · JSON: https://rewindex.com/api/v1/companies/squarespace/incidents/3jkt3qpcd5n8 · Generated 2026-10-18T11:30:24.234Z