Square: Service Disruption
Affected components: 01K7GSA0YGDTEBCNWBHKZ14D3C01K7GSBW6PB0F9XGE52FZPD7E2
Timeline of updates
- investigating
We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
- investigating
We are currently experiencing a disruption that is impacting some Square services. Sellers will experience a disruption with delays in orders syncing across devices, including orders reaching kitchen displays. We understand how important it is for all of our services to be running for your business, we'll be back with further updates as they come to hand. Thank you for your patience with us as we work to resolve this issue.
- monitoring
We have released a fix for Point of Sale and Kitchen Display System and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your understanding as we worked through this issue.
- resolved
The issue causing delays in orders syncing across devices, including orders reaching kitchen displays, is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-27 checkpoint, timestamped by DigiCert and FreeTSA on . Record hash
b3235cb7350d189d…Version 2 captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
8d72e9596cebca17…Version 3 captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
6be0d8c7006efd23…
Impact, status and times are the vendor’s own, as last archived. View on www.issquareup.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Square, started 2026-10-27 23:43 UTC, resolved after 45 min, 4 update(s); edited after publishing.
- Title
- Service Disruption
- Vendor
- Square
- Date
- URL
- https://rewindex.com/company/square/incidents/01M5ZVY8TKH0RYZ7WA4GTXAHNN
Square profileRecent Square incidentsAll outages on October 27, 2026Square in October 2026MarkdownJSON