# Square: Service Disruption

> Square status incident “Service Disruption” on 2026-10-27: impact minor (vendor’s label), 45 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/square/incidents/01M5ZVY8TKH0RYZ7WA4GTXAHNN
Last updated: 2026-10-28T00:33:12Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-27 23:43 UTC · Resolved: 2026-10-28 00:27 UTC · Duration: 45 min
- Updates: 4 · Affected components: 01K7GSA0YGDTEBCNWBHKZ14D3C, 01K7GSBW6PB0F9XGE52FZPD7E2
- [Vendor status page: https://www.issquareup.com/incidents/01M5ZVY8TKH0RYZ7WA4GTXAHNN](https://www.issquareup.com/incidents/01M5ZVY8TKH0RYZ7WA4GTXAHNN)
- [Company: Square](https://rewindex.com/company/square.md)

## Timeline of updates

- **investigating** 2026-10-27 23:43 UTC: We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
- **investigating** 2026-10-27 23:45 UTC: We are currently experiencing a disruption that is impacting some Square services. Sellers will experience a disruption with delays in orders syncing across devices, including orders reaching kitchen displays. We understand how important it is for all of our services to be running for your business, we'll be back with further updates as they come to hand. Thank you for your patience with us as we work to resolve this issue.
- **monitoring** 2026-10-28 00:04 UTC: We have released a fix for Point of Sale and Kitchen Display System and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your understanding as we worked through this issue.
- **resolved** 2026-10-28 00:27 UTC: The issue causing delays in orders syncing across devices, including orders reaching kitchen displays, is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

## Rewindex changes for this incident

- 2026-10-28 00:13 UTC: [Incident updated: Service Disruption](https://rewindex.com/change/r7fb732518bff01.md)
- 2026-10-28 00:33 UTC: [Incident updated: Service Disruption](https://rewindex.com/change/r66626507a62658.md)

## Cite this

Status incident (vendor impact label: minor) posted by Square, started 2026-10-27 23:43 UTC, resolved after 45 min, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/square/incidents/01M5ZVY8TKH0RYZ7WA4GTXAHNN
- Citation: Square, “Service Disruption” (2026-10-27 23:43 UTC). Archived by Rewindex: https://rewindex.com/company/square/incidents/01M5ZVY8TKH0RYZ7WA4GTXAHNN (CC BY 4.0).
- Markdown link: `[Square: Service Disruption (2026-10-27)](https://rewindex.com/company/square/incidents/01M5ZVY8TKH0RYZ7WA4GTXAHNN)`


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Canonical: https://rewindex.com/company/square/incidents/01M5ZVY8TKH0RYZ7WA4GTXAHNN · Markdown: https://rewindex.com/company/square/incidents/01M5ZVY8TKH0RYZ7WA4GTXAHNN.md · JSON: https://rewindex.com/api/v1/companies/square/incidents/01M5ZVY8TKH0RYZ7WA4GTXAHNN · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:22:19.851Z