Companies/Speechmatics/Incidents

Speechmatics: Slow processing of jobs in Batch SaaS US1 endpoint

Affected components: Batch SaaS - US1Batch SaaS - US - Batch SaaS - US1

Timeline of updates

1. investigating2026-02-02 21:57 UTC

   We have identified a problem which is affecting the processing time of jobs in our Batch SaaS US1 endpoint. For faster processing times, please use the Batch SaaS US2 endpoint. This issue is currently being investigated.

2. identified2026-02-02 22:22 UTC

   The root cause has been identified as an issue with our third-party cloud provider. We expect a mitigation to be in place by 00:00 UTC.

3. monitoring2026-02-02 22:56 UTC

   A fix has been implemented by our third-party cloud provider and we are monitoring the results.

4. resolved2026-02-02 23:14 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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